At Fusion Artistero, we are committed to delivering an exceptional art experience that leaves you deeply satisfied. Should you encounter any concerns with your art piece, please contact our dedicated customer service team at info@fusionartistero.com within 14 days of receiving your order.
All returned items must be in their original, undamaged, and unused condition with all original packaging intact. Please be aware that return shipping costs fall under the customer's responsibility. Once your returned item is received and thoroughly inspected, we will expedite your refund to your original payment method within 5-7 business days.
Regrettably, we cannot accept returns for custom pieces, including prints and framed prints, that were mistakenly ordered in incorrect sizes or colors. Nevertheless, if your art piece arrives damaged or misprinted, please promptly capture a photo and contact our customer service team. We guarantee a swift and effective solution to ensure your utmost satisfaction."